AstraGo Support

How can we help?

Common questions, purchase restoration and contact details.

Where should I start learning?

Open Lessons on the home screen and start with Basics. Courses cover the basics, further skills, opening, middle game and endgame, with board exercises.

Can I use the app offline?

KataGo play, built-in lessons and life-and-death practice work offline. An internet connection is needed to load purchase prices, buy or restore purchases.

How do I choose a puzzle difficulty?

Open Tsumego on the home screen. Choose 18k, 15k, 12k, 9k, 6k, 3k, 3 dan, 6 dan or 9 dan. Puzzles unlock in order within each group. Revisit unlocked puzzles from the thumbnail list, or use hints and trial mode. Answer playback can be started up to five times a day; the limit resets the next day and cannot be increased by a purchase.

Can I play with a friend?

Choose Pass and play under Local play to take turns on one device. The current version does not offer online matches.

I purchased something, but it is still locked. What should I do?

Check that the Apple purchase completed. Connect to the internet with the original purchasing Apple Account, then open Settings → About AstraGo → Restore purchases. Pending purchases require approval; cancelled purchases do not unlock anything. If the issue continues, contact the developer instead of paying again.

How do I resume a match or delete a game record?

Return to the home screen and choose Resume game. Find saved records under Library, then swipe a record to the left to delete it. Deletion cannot be undone in the app, so check first.

Where do I change themes, sound and language?

Tap Settings in the upper-right corner. Themes are under Graphics. Match sounds, historical-game sounds and background music have separate controls. You can also choose the app language in Settings.

Will my records sync when I change devices?

The current version has no app-managed cloud sync. Whether a system backup or device transfer restores data depends on your system settings. Restore Purchases restores review and theme access only, not game records or practice progress.

Need to restore a purchase?

In the app, open Settings → About AstraGo → Restore purchases.

Purchases, refunds & use